Argo Contact Centers, a customer contact service for high growth and Fortune 1000 companies, was experiencing industry-wide challenges: high turnover and frequent absenteeism.
So they introduced Instant Pay across their locations—giving employees a way to manage and boost their own financial wellness. As a result, Argo has decreased their turnover rate by 12%, absenteeism rate by 13% and employee satisfaction by 12%.
Download the Argo Contact Centers Case Study
What the case study includes
The challenge
High absenteeism and turnover were leading to excess staffing and recruitment costs.
The solution
With Instant Pay, Argo introduced a benefit designed for employee financial wellness.
The results
See the results Argo has experienced only 8 months into the Instant program.
