Ultra Steak Inc. is a long-established restaurant company headquartered in Fishers, Indiana that operates four unique restaurant brands, including Texas Roadhouse, Aspen Creek Grill, Aspen Tap House and Slim Chickens.
For years, the Ultra Steak corporate teams relied on individual locations to manually calculate, distribute and track the cash tips payments that they send to their tipped employee base. This process was fraught with challenges and operationally cumbersome.
The executive at Ultra Steak realized they needed a more modern solution to be more efficient to address the daily tips needs for their 3,000+ employees.
This case study examines how Ultra Steak implemented Instant Tips to reduce their reliance on cash handling, improve employee safety and develop clearer audit trails and procedures.