Why Earned Wage Access Became a Competitive Advantage for Randstad
share
- Client Randstad USA
- product Earned Wage Access
- client since 2021
The Challenge
For restaurant operators, managing payments is like juggling too many plates at once. Cash tip payouts, multiple payroll systems, and separate vendors for paycards and tips can create operational chaos. The Munson Group, a Sonic Drive-In and Buffalo Wild Wings franchisee with 1,200+ employees across 33 locations knew this challenge all too well. Munson’s leadership team was facing several operational pain points:
Fragmented Systems: Two payroll platforms, multiple vendors for paycards and tips and no single source of truth.
Cash Shortages: Busy shifts often left managers scrambling to cover cash for tip payouts.
Hidden Costs: High vendor fees and administrative overhead chipped away at margins.
Scalability Issues: Adding new entities meant layering on more complexity, not less.
Hidden Costs: High vendor fees and administrative overhead chipped away at margins.
Employee Frustration: Staff waited hours or even until the next day to receive tips.
The Solutions
Randstad has partnered with Instant Financial since 2021 to implement earned wage access (EWA), enabling workers to access a portion of their earned wages before payday.
Seamless Integration into Existing Payroll Operations
Instant’s platform integrated with Randstad’s systems while maintaining strict controls and compliance standards.
Flexible and Scalable Design
The program was tailored to meet Randstad’s unique operational requirements while supporting a workforce with diverse roles, schedules, and pay structures.
Simple, Digital Employee Experience
Workers can easily enroll and access their wages through a mobile app, reducing administrative burden while improving accessibility.
The Results
Scale and Adoption
$
0
M
in Earned Wage Access payments issued through Instant
0
+
workers served through the program
Improved Employee Satisfaction & Retention
Strengthened Employer Brand
in a competitive labor market
Operational Benefits
- Compliance with all state and federal guidelines
- Enhanced real-time visibility into payroll inputs and worker status
- Reduced friction in payroll processing at scale
Employee Experience
- Access to earned wages before payday
- Increased financial flexibility for hourly workers
- Reinforced trust in payroll reliability and transparency
Talent Attraction and Retention
Earned wage access has become a meaningful differentiator in a competitive labor market. As Elliott explains: “Employers were starting to implement earned wage access, but the talent was also asking about it. So it really became a competitive issue as well.”
Participation in the program has been directly tied to improved workforce outcomes, including stronger shift adherence and reduced turnover in key locations.
The Bottom Line
For Randstad, ensuring that 70,000 workers are paid is a baseline expectation — but in today’s environment, it’s no longer enough.
By partnering with Instant Financial to deliver earned wage access, Randstad has gone beyond payroll execution to provide a modern pay experience that supports financial well-being, builds trust, and creates a competitive advantage in attracting and retaining talent.
“The appeal is access to their funds… and that’s really enriched their lives,” Elliott says.
See How Instant Tips Works for Your Business
Explore how Instant can help you boost employee satisfaction, reduce turnover, and streamline payroll operations.
Related Topics
BLOG
Read how The Munson Group consolidated tech vendors to simplify operations and tip payouts....
BLOG
Read how The Munson Group consolidated tech vendors to simplify operations and tip payouts....
BLOG
Argo Contact Centers, a customer contact service for high growth and...
Ready to Transform How Your Employees Get Paid?
Give your team same-day access to earnings and watch the positive impact on hiring, retention, and morale. Connect with the Instant team and see how quickly you can roll it out.
